- Ownership of the Website
In order to comply with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (hereinafter, “LSSI”), the general information data of the website: www.bodegasflorido.com
Owner: CESAR L. FLORIDO ROMERO
CIF: 31 609 115 – P
Address: C / Padre Lerchundi, 35-37. 11550 Chipiona – Cádiz
Tel: + 34 956 37 12 85
- Use of the Portal
Thus, access and use of the Website implies that the user thereof (hereinafter, the “User”) accepts in its entirety and undertakes to fully comply with this Legal Notice and the General Terms and Conditions.
Access to the Website is free, except for the cost of connection through the telecommunications network provided by the access provider that the User has contracted.
CESAR L. FLORIDO ROMERO reserves the right to make, at any time and without prior notice, modifications and updates to the Website and its contents, configuration and presentation, including this Legal Notice and the General Conditions, for which it is necessary its reading before each access and navigation through the Portal.
The User agrees not to use the Website for fraudulent purposes, as well as not to carry out any conduct that could damage the image, interests and rights of CESAR L. FLORIDO ROMERO or third parties, forcing himself to use the Portal, the services and the contents included in it in a diligent, correct and lawful way. In particular, the User agrees to refrain from: deleting, evading or manipulating the “copyright” and other data identifying the rights of their holders incorporated into the contents of the Portal, as well as the technical protection devices, or any information mechanisms that such content may include. Likewise, the User agrees not to carry out any act in order to damage, disable or overload the Website, or to prevent, in any way, its normal use and operation.
In the event that you breach this Legal Notice and / or the General Conditions, or at CESAR L. FLORIDO ROMERO, we reasonably suspect that you are breaching them, CESAR L. FLORIDO ROMERO reserves the right to limit, suspend or terminate your access to the Website, adopting any technical measure that is necessary for that purpose. Likewise, CESAR L. FLORIDO ROMERO reserves the right to decide, at any time, on the continuity of the services it provides through the Portal.
- Intellectual and industrial property
The intellectual property rights on the provision of the contents of the Website (including sui generis right on the database), its graphic design, the distinctive signs (trademarks and trade names), the underlying computer programs (including codes source), as well as the different elements that make up the Portal (texts, graphics, photographs, videos, etc.) correspond to CESAR L. FLORIDO ROMERO or have, where appropriate, the right to use and exploit them, and in such sense constitute works protected by current intellectual and industrial property legislation.
The use of the Website by the User in no way implies the transfer of any intellectual and / or industrial property rights over the Portal, its contents and / or the distinctive signs of CESAR L. FLORIDO ROMERO and / or the Group companies CESAR L. FLORIDO ROMERO. To this end, through this Legal Notice, except in those cases in which it is legally permitted, the User is expressly prohibited from reproducing, transforming, distributing, public communication, making available, extracting and / or reusing the Website, its contents and / or the distinctive signs of CESAR L. FLORIDO ROMERO.
The reproduction of elements or contents of the Website made for profit or commercial purposes is expressly and strictly prohibited.
- Limitation of Liability
The User acknowledges and accepts that the use of the Website is carried out at all times at her own risk and responsibility, for which reason CESAR L. FLORIDO ROMERO is not responsible for the misuse or improper use that may be made of the Portal. For this purpose, it will only be responsible for the damages that the User may suffer from the use of the Website, when said damages are due to our intentional action.
In particular, CESAR L. FLORIDO ROMERO will not be responsible for:
– The content of the sites linked through the links included within the Website. In this regard, the terms set forth in section 5 of this Legal Notice will apply.
– Damages of any kind caused to the User’s computer equipment by viruses, worms, Trojans or any other harmful element. The User acknowledges that the use of the Internet network implies the assumption of a risk that their computer equipment may be affected by the aforementioned elements. For this purpose, the User, in any case, is responsible for the availability of adequate tools for the detection and elimination of harmful electronic programs.
– The damages of any type produced to the User that bring cause in failures or disconnections in the telecommunications networks that produce the suspension, cancellation or interruption of the Website service during the provision of the same or previously. In this regard, the User acknowledges that access to the Portal requires services provided by third parties outside the control of CESAR L. FLORIDO ROMERO, whose reliability, quality, continuity and operation do not correspond to CESAR L. FLORIDO ROMERO.
- Links (Links)
The Website includes technical linking devices (links) that allow the User to access other Internet pages and portals (hereinafter “Linked Sites”). In these cases, CESAR L. FLORIDO ROMERO acts as an intermediary service provider in accordance with article 17 of the LSSI, and will only be responsible for the content and services provided on the Linked Sites to the extent that it has effective knowledge of the illegality and have not deactivated the link with due diligence. In the event that the User considers that there is a Linked Site with illegal or inappropriate content, please notify CESAR L. FLORIDO ROMERO at email@example.com. In no case, this communication will entail the obligation to remove the corresponding link.
The existence of Linked Sites in no way implies that CESAR L. FLORIDO ROMERO has effective knowledge or knowledge of the services and contents thereof in the event of unlawfulness, or that it necessarily maintains agreements with the managers or owners of the Linked Sites. . Neither does the existence of such links imply the recommendation, promotion, identification or conformity of CESAR L. FLORIDO ROMERO with the statements, content or services provided through the Linked Sites. Consequently, CESAR L. FLORIDO ROMERO is not responsible for the content of the Linked Sites, nor for their conditions of use and confidentiality policies, the User being solely responsible for checking and accepting them each time they access and use them.
The User and, in general, any natural or legal person who intends to establish a link from their page or site to the Portal, must obtain prior written authorization from CESAR L. FLORIDO ROMERO. The establishment of this link does not imply in any case the existence of relationships between CESAR L. FLORIDO ROMERO and the owner or owner of the site or page on which it is established, nor the acceptance or approval by CESAR L. FLORIDO ROMERO of its contents or services.
In any case, CESAR L. FLORIDO ROMERO reserves the right to prohibit or disable links to the Website at any time, especially in cases of unlawfulness of the activity or content of the page or site in which it is included.
The User may disable cookies freely. In the event that the User decides to disable cookies, the quality and speed of the service may decrease and, even, he will lose access to some of the services offered on the Portal.
The use of the Website is governed and interpreted in accordance with Spanish law and it will be understood that, by using the Portal, the User agrees that any conflict or litigation that arises between the user and CESAR L. FLORIDO ROMERO will be treated by the competent courts and tribunals in accordance with the applicable legislation.
In the event that any of the provisions contained in this Legal Notice is declared void, it will be withdrawn or replaced. In any case, said declaration of nullity will not affect the validity of the other provisions contained in this Legal Notice.
We inform you that CESAR L. FLORIDO ROMERO has obtained the Electronic Security Certificate in Electronic Commerce granted by a leading online security company.
In compliance with the provisions of the General Data Protection Regulation No. 2016/679 of April 27, 2016, we inform you that the data you provide us on the occasion of your registration on the web www.bodegasflorido.com, as well as derivatives of the commercial relationship and / or delivery of the products purchased through the Portal, will be incorporated into a file, the responsibility of CESAR L. FLORIDO ROMERO (hereinafter CESAR L. FLORIDO ROMERO, CIF: 31 609 115 – P with address: C / Father Lerchundi, 35-37. 11550 Chipiona – Cádiz; Email: firstname.lastname@example.org; Tel: + 34 956 37 12 85)
The purpose of the treatment is the commercialization of the products offered by CESAR L. FLORIDO ROMERO, including the Customer Service, the attention to queries and requests for information, the delivery of the products to customers, the billing and the management of claims.
The data processing will also have the purpose of preparing statistics and profiles in order to predict aspects related to personal preferences and thus be able to offer you personalized advice and improve our products and services.
Unless specifically stated otherwise, all the data that we request in the registration process on the Portal and the forms available at email@example.com; they are mandatory, in such a way that the omission of any of them could make it impossible for us to provide the requested services and / or attend to your requests. Please inform us immediately of any changes to your data so that the information contained in our files is updated at all times and does not contain errors. In this sense, you declare that the information and data you provide us with are accurate, current and truthful.
The User must grant their express and unequivocal consent, accepting the box enabled for this purpose in the registration process, so that their data can be processed by CESAR L. FLORIDO ROMERO in order to send them commercial information (including the electronic newsletter) on the products marketed by CESAR L. FLORIDO ROMERO, and on the activities and services carried out by CESAR L. FLORIDO ROMERO, as well as third companies with which CESAR L. FLORIDO ROMERO maintains commercial agreements and that offer their products and services through the Website , by post, email, SMS, or any other equivalent electronic means of communication, as well as for your data to be processed to segment and / or create profiles for the same promotional or advertising purposes, although adapted to your profile as a user of the services of CESAR L. FLORIDO ROMERO.
The legal basis on which the data processing is carried out is the unequivocal consent of the user and the subscription by the user of the contract by which he acquires the products or services. Regarding statistical activities, the legal basis is our legitimate interest to improve our products and services.
- Legal age of consent
We may share your data within the CESAR L. FLORIDO ROMERO Group (subsidiaries or investees of CESAR L. FLORIDO ROMERO). With this we can comply with the contractual or commercial relationship that the user has requested and fulfill the Group’s administrative purposes.
CESAR L. FLORIDO ROMERO will only communicate your data to third parties after obtaining your prior unequivocal consent or in compliance with legal obligations.
In the event that the User has expressly given their consent to receive commercial offers of products through their mobile phone, we inform you that, in order to manage the sending of commercial SMS, CESAR L. FLORIDO ROMERO must transfer your data to society
In the cases in which the User provides her card number in order to acquire the requested products, it is communicated that this data is transmitted directly to the payment gateway provider REDSYS / SERMEPA who is the one who proceeds to the secure storage of said data in your servers. In order to exercise your rights, you can contact this provider in the terms established in their privacy policies. The user is informed that CESAR L. FLORIDO ROMERO does not have access at any time to the card data provided, and that the transmission of this data is necessary for the provision of the card payment service.
- Data retention time
Personal data will be kept during the validity of the contractual relationship with the user, unless the user authorizes its treatment for a longer period. In any case, CESAR L. FLORIDO ROMERO reserves the right to retain user data in cases where this is necessary to comply with the obligations and responsibilities imposed by mandatory laws or regulations, or when required for it by mandate of competent authority according to Law.
At any time, you can:
– Revoke at any time the consents granted.
– Access your personal data.
– Rectify inaccurate or incomplete data.
– Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes that were collected.
– Obtain from CESAR L. FLORIDO ROMERO the limitation of data processing when any of the conditions provided in the data protection regulations are met.
– Request the portability of your data.
– You are also informed of the existence of the right of opposition.
For this, the User can:
– Send a written communication to, CESAR L. FLORIDO ROMERO, C / Padre Lerchundi, 35-37. 11550 Chipiona – Cádiz, attaching a photocopy of your ID or official document proving your identity.
– Well send an email to firstname.lastname@example.org indicating your Name, Surname, contact telephone number and a photocopy of your DNI or official document that proves your identity.
At the same time, the user can claim before the Spanish Agency for Data Protection (www.agpd.es) when he considers that the rights recognized by the applicable data protection regulations have been violated.
- Treatment security
Finally, we inform you that CESAR L. FLORIDO ROMERO will treat your data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting the measures of technical and organizational nature necessary to ensure the security of your data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.
GENERAL TERMS AND CONDITIONS
1. ACCEPTANCE AND AVAILABILITY OF THE GENERAL CONTRACTING CONDITIONS
The present general contracting conditions, hereinafter “The General Conditions”, will regulate the relationships that may arise between CESAR L. FLORIDO ROMERO (hereinafter, the provider) and the user-clients, hereinafter “the Clients”, who contract the provision of the services or products offered through the website.
The acceptance of this document has the same contractual validity as the face-to-face signature of the same. The fact of following electronically all the steps described in the contracting procedure, supposes the presumption that the user unequivocally accepts these general contracting conditions. This document can be printed and stored by the Clients. www.bodegasflorido.com makes available to them the e-mail address email@example.com so that they can ask any questions about the General Conditions.
The provider, in order to improve the services and products offered, reserves the right to modify these conditions at any time, as well as any other document displayed on the website, notifying Customers in advance.
The language of formalization of the contract is written in Spanish.
2. APPLICABLE LEGISLATION AND JURISDICTION
These Conditions have been prepared in accordance with the provisions of Law 34/2002, on information society services and electronic commerce, Law 7/1998 on General Contracting Conditions, Royal Decree 1906/1999 by which Telephone or electronic contracting is regulated with general conditions in development of article 5.3 of Law 7/1998, Royal Legislative Decree 1/2007, of November 16, which approves the Consolidated Text of the General Defense Law of Consumers and Clients and other complementary laws, Law 7/1996 of Retail Trade Regulation, Royal Decree-Law 14/1999 regulating the Electronic Signature and as many legal provisions as applicable.
For any litigation or matter that concerns these General Conditions hosted at www.bodegasflorido.com Spanish legislation will apply, being competent for the resolution of all disputes arising or related to these conditions, the Spanish Courts and Tribunals located in the fiscal address of CESAR L. FLORIDO ROMERO.
The Products offered at CESAR L. FLORIDO ROMERO, along with their essential characteristics and price will appear on the screen. Apart from the price, and before confirming the order, the total shipping costs to the Customer’s address will appear on the screen. The offers will be properly displayed on the screen.
CESAR L. FLORIDO ROMERO. Makes every effort within its means to offer the information contained on the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, alien at all times to the will of CESAR L. FLORIDO ROMERO, it will be immediately corrected.
In the event that, once the order is placed, CESAR L. FLORIDO ROMERO does not have stock of any of the requested product / s, the customer will be informed of said unavailability and the order will be canceled, reintegrating the amounts paid for said product / s not available.
The price of our articles and services is the one indicated at all times on our website. The prices of the Products are always shown in euros and include VAT and any other taxes that may be applicable, and will be in force at all times.
If CESAR L. FLORIDO ROMERO detects that there has been an error in the introduction of the price of an item, after receiving an order, we will contact you as soon as possible to inform you of the incident, and offer you the option of cancellation or maintenance in the correct conditions. Automatic confirmation referral does not validate wrong pricing conditions. In case of cancellation, any amount that has been paid will be reimbursed. Without your express agreement to the correct price conditions, the shipment will not proceed.
The product price does not include shipping costs. These costs are borne by the Customer and will be added to the total amount of the selected Products. The cost of the contracted delivery service will be determined by the conditions and modality of said service selected. The Client will be duly informed of said costs, which will be duly broken down prior to making the payment before confirming the order and finalizing the contracting process.
5. PURCHASE AND PAYMENT METHODS
Buying in our store is very simple: you just have to choose an item, add it to the basket by clicking on the cart icon and process the order, using the payment method you prefer.
Then the buyer will receive an email showing all the information regarding their purchase. This document is confirmation that the purchase has been made successfully and has full probative value in the face of any type of claim, provided that the corresponding payment receipt is attached. If you do not receive said email, check your “spam” or “antispam” account, as it may have been detected as spam, if you are not in this section, please notify us in the shortest amount of time possible to the Customer Service by email to the address firstname.lastname@example.org so that we can solve the problem.
CESAR L. FLORIDO ROMERO will not send any product until its administration department has verified that payment has been made in order to avoid possible false orders or not accepted by the customer.
In case of non-payment by the Client, total or partial, on the agreed expiration date for one or more shipments of products, CESAR L. FLORIDO ROMERO may suspend or cancel any pending shipment or Contract, without incurring liability for any damages or losses , including lost profits, or damages due to delay or loss of production caused to the Client. The previous faculty of CESAR L. FLORIDO ROMERO will in no case release the Client from her contractual obligations in relation to the payments due and the reception of products.
If the order, once confirmed and shipped, is not accepted by the customer, the customer must bear the costs incurred. You will receive an invoice or proof of purchase by post and / or email. All false orders, or fraud attempts, will be reported to the competent authorities. All the necessary information will be provided to collaborate with the investigation.
In the event of a delay in the receipt or removal of the merchandise by the Client, CESAR L. FLORIDO ROMERO shall be empowered to store the merchandise, at the Client’s expense and risk, in its facilities or those of a third party and the client will be obliged to pay the expenses incurred to CESAR L. FLORIDO ROMERO.
This merchant agrees not to allow any transaction that is illegal, or is deemed by credit card brands or the acquiring bank, that may or has the potential to harm or negatively influence their goodwill. The following activities are prohibited under the card brand programs: the sale or offer of a product or service that is not in full compliance with all applicable laws of the Buyer, Issuing Bank, Merchant, Cardholder, or cards. In addition, the following activities are also explicitly prohibited: “Sale of alcoholic beverages to minors under the age of 18”
Payment by transfer can increase the amount of your purchase according to the conditions of your bank. You can make a transfer to the IBAN ES81 0182 3135 2802 0150 3409 account and send us proof of the transfer to email@example.com to expedite the shipment along with the order number. If within 48 hours. the transfer is not made, your order will be automatically deleted
It is the global leader in online payments and basically it is a secure payment system in which the user opens an account in the system that later allows him to make payments in a multitude of online stores around the world, using his credit card. or debit.
Paypal will be the only one that will have your bank details being an intermediary between you and CESAR L. FLORIDO ROMERO This form of payment is immediate, at the moment you make the payment, we receive it by processing your order (after verifying that the data is correct).
To register or get more information visit www.paypal.es, Paypal site for Spain or www.paypal.com main Paypal site (in English). These links are external and link to pages with their own conditions of use and / or privacy.
Credit card. You can pay with your Visa and Mastercard through the secure payment gateway.
The delivery of the purchased products will be carried out according to the way selected by the user among those available at the time of purchase. Delivery times range between 48 and 72 hours in Iberian Peninsula, international shipping We cannot guarantee these delivery times, although we try to ensure that transport companies meet them whenever possible.
The amount of the transport will be included in the client’s invoice, and determined by the tables of weights and distances in our transport section, which the client can consult.
The carrier will be the one agreed by CESAR L. FLORIDO ROMERO and of which the client will be informed.
Shipments are only made to mainland Spain. Orders are not supplied to the following destinations: Canarias, Baleares, Ceuta and Melilla.
A contact telephone number must be provided where the recipient can be routinely located, to quickly solve problems with order preparation and, above all, to speed up delivery. If any information is wrong, you must notify us as soon as possible.
In any case, the courier company will contact you by phone to arrange a new delivery in case of absence.
If the client appreciates breaks in the package, he must make an incidence in the same delivery note at the time of delivery, indicating that the package is broken and contact CESAR L. FLORIDO ROMERO to notify of such situation.
If the client does not see external breaks in the package when it is received, but when opening it, it observes damage caused by the transport, it must notify the transport company in less than 24 hours to record and contact CESAR L. FLORIDO ROMERO . Otherwise it will be understood that the Product has been accepted in accordance. The transport company, once this period has passed, considers that the material sent is in perfect condition and is not responsible for any damage.
CESAR L. FLORIDO ROMERO is not responsible for any delay caused by transport due to:
- Incorrect or incomplete address
- Do not indicate a contact phone number
- Carrier strikes
7. SHIPPING COSTS
Iberian Peninsula transport costs according to weight: between 1kg and 10kg are € 3.07 to € 8.45 depending on areas and between 10kg and 50kg are € 3.96 to € 16.28 depending on areas. Shipments are only made to mainland Spain. Orders are not supplied to the following destinations: Canarias, Baleares, Ceuta and Melilla.
In accordance with current legislation, you can proceed to the return of products, within 7 calendar days from receipt of the merchandise by the customer. For this, the conditions set out in this conditions page must be met.
The return will include the amount of the purchase and if they had existed, the delivery costs, however, in the event that the Customer has selected a delivery method different from the least expensive method of ordinary delivery, CESAR L. FLORIDO ROMERO will only pay the amount corresponding to an ordinary delivery. The return will be made in the same means of payment with which the Product was purchased, discounting the return costs that will be borne by the customer.
The Client must return the products subject to withdrawal without any undue delay and in any case no later than 7 calendar days from the date on which her decision to withdraw is communicated.
The refund of the amount corresponding to the withdrawal will be made within 7 calendar days from the date on which the decision to withdraw from the contract has been effectively and unequivocally communicated and provided that the goods or products subject to withdrawal have been previously received, in case On the contrary, the disbursement may be withheld until the receipt of said goods or until the Customer proves the return of the goods.
The following are excluded from the right of withdrawal: (i) The provision of services, once the service has been fully executed. (ii) The supply of goods or services provided made according to the Customer’s specifications or clearly personalized. (iii) The supply of sealed goods that are not fit to be returned for reasons of health protection or hygiene and that have been unsealed after delivery. (iv) The supply of sealed sound or video recordings or sealed computer programs that have been unsealed by the Customer after delivery. (v) The provision of digital content (that is not provided on a material medium) when the execution has already begun. The Client expressly knows that once the digital download has begun, he will lose the right of withdrawal. (vi) Any other good or service covered in art. 103 of RDL 1/2007, of November 16.
The Client will be responsible for the decrease in value of the goods resulting from a manipulation of the goods other than that necessary to establish their nature, characteristics or operation. In any case, for the purposes of making use of the right of withdrawal, it is necessary that the Products be returned in their original packaging together with the invoice, in the event that they are returned without said original packaging or with damages the amount to be paid The Customer for the return of the product will be decreased in the corresponding amount. Before returning the Product, the Customer must ensure that it is duly protected and sealed so that it does not suffer any damage during transport.
DEFECTIVE PRODUCTS OR WRONG SHIPMENTS:
In the event that the product is returned due to lack of conformity (defective products or erroneous shipments), the user will have the right to opt either for the return of the economic amount paid or for the restitution of the product for another of identical characteristics. In these cases, it will be CESAR L. FLORIDO ROMERO who will be responsible for the shipping or returning the product.
The user has 14 days from the delivery of the product to be able to return it, being an essential requirement that they contact the customer service department within 48 hours from the receipt of the order by email to the address, florido @ bodegasflorido.com indicating the reason for the return. In the event that this prior communication is not carried out, it will not be possible to process the return.
The refund of the amount will always be made according to the way in which the user had initially paid for the purchase and provided that the requirements indicated above are met.
Our products have the following guarantees:
Guarantee of origin. If at the time of receiving your product it is found to be defective, it will be replaced, completely free of charge, by a new product, provided that the product has not been used. By decision of CESAR L. FLORIDO ROMERO and for certain discounted products, a refund will be made instead of exchange, after checking its status. In case of change it will be necessary to return all the original material and that the merchandise has not been manipulated or altered, that it is in perfect condition and with all its protective plastics or original packaging.
Pack the product as far as possible as received, so that it is not damaged during transport. Do not use adhesive tapes or write directly on the original product packaging. It is essential that you attach a copy of the invoice or purchase receipt in it. We will send the transport agency to pick up the package and, once the product has been checked and the defect has been verified, a new product will be sent to the customer in the shortest possible time. Otherwise (that is, if the product did not present any anomaly) the customer will receive, again, the same product.
Important: We will not accept any product that has suffered a flaw, in the packaging or in the product itself. We recommend not removing the protective plastics, if any, until you check the perfect operation of your item.
CESAR L. FLORIDO ROMERO makes the following data available to the user-client in order to establish a fast, personal and direct contact with the aim of solving any question, doubt or complaint: firstname.lastname@example.org and (+34) 956 371 285
The products will be packed in the best possible way to guarantee their integrity during transport.
10. SAFEGUARD CLAUSE
All the clauses or ends of this contract must be interpreted independently and autonomously, the rest of the stipulations not being affected in the event that one of them has been declared NULL by a final judicial decision. The contracting parties agree to replace the clause or clauses affected by another or others that preserve the effects pursued by the parties.
11. DISCLAIMER OF LIABILITY
CESAR L. FLORIDO ROMERO will not be liable for interruptions that occur in electrical or telecommunications services that prevent customers / users from using the services offered.